Visitors to Unfolding Neurons in the since June 24-25th will have noticed that the website was down. I wasn’t aware of this until I checked in on my websites from a hotel in London, Great Britain on my way home from Zimbabwe. This was the explanation I got from my web-host:
Thank you for your word to the support team.
We are extremely sorry for this unacceptable situation which took place recently.
There was a major power surge in the datacenter and we lost many backup servers and some production servers. We have already restored all production servers and have set up new backups servers, but mysql15 is among one that lost both production and backup machine. We basically recreated it from scratch, and recovered server structure, which means that empty databases and mysql usernames exist on your hosting account control panel.
Unfortunately, experts who were hired have not found way to recover lost data.
We can assure you that this will never happen again as we have taken certain measures already to prevent this kind of accidents from happening in future, e.g. starting from Monday we will set brand new backup system which will allow to have backups on remote site. I am extremely sorry, that this let you and your business down so much.
Needless to say, I was not too happy! I just finished redoing the posts that I had made in between the latest backup I had on hand and the time the site went down. However, I don’t have any of the comments that were made during that period. If you had made a comment then and would like to put it back up I’d appreciate it!
I’m hoping I’ll get compensated for this but we’ll see.